Terms of service

These terms apply when you order a website from 24 Hour Site, (“we”, “us”). 24 Hour Site is a trading name of Central Stock Trading Limited, registered in England and Wales, company number 17472376. Registered office: 15a Anchor Road, Walsall, WS9 8PT. You can contact us at hello@24hoursite.co.uk.

1. What we'll build

A website of up to 5 pages, built from our templates and customised with your content, colours, logo and photos. It includes a contact form, tap-to-call on mobile, a map, basic search engine setup and 2 rounds of changes. Extra pages and add-ons are charged at the prices on our pricing page.

We don't build online payments, shops, booking systems, logins or blogs.

2. The 24 hours

We'll have a preview of your site ready within 24 working hours (Monday to Friday) of receiving all the content we've asked for. If content is missing, the clock starts when it arrives.

3. Changes

You get 2 rounds of changes before launch. A round is one list of changes sent together. Changes that go beyond the original scope (for example a new layout or extra pages) will be quoted before we do them.

4. Payment

The £250 fee is due when you approve your site, before it goes live on your domain. If you're not happy after two rounds of changes, you don't pay. Once paid and live, the fee isn't refundable, but we'll fix anything that doesn't work as described.

5. Your content

You confirm that you have the right to use everything you send us (text, photos, logos) and that it's accurate – including any accreditations or memberships, which must be ones you actually hold. You keep ownership of your content.

6. Ownership

Once you've paid, you're free to use, copy and change your finished website. Your domain name is always registered in your name and belongs to you. We may reuse our underlying templates and code for other clients, but never your content.

7. Monthly plan (optional)

£30 a month covers hosting, an SSL certificate, keeping the contact form working and up to 30 minutes of edits per month. Unused minutes don't roll over. You can cancel with one month's notice; we'll send you your site files and can help you move them. If payments stop without notice, we'll contact you before taking the site offline, and you'll still be able to have your files.

8. Our responsibility

We take care to build sites that work properly, but we can't guarantee search rankings, enquiries or that third-party services (like hosting or domain companies) will always be available. Our total liability to you is limited to the amount you've paid us in the previous 12 months. Nothing in these terms limits your legal rights as a consumer, where they apply.

9. Law

These terms are governed by the law of England and Wales.